SAFETY

Buenos Aires is a safe city, but as in any large metropolis, you should take some precautions. For example, do not leave handbags hanging from chairs in public places or walk at night on dark streets.

? Defensoría del Turista: If you visit the city and suffer some form of abuse or discrimination, contact the Tourist Ombudsman, by calling 4302 7816. You can press charges personally at Avenida Pedro de Mendoza 1835 (Museum of Fine Arts "Benito Quinquela Martin") in the neighbourhood of La Boca, from Monday through Sunday from 10:00 am to 6:00 pm.
E-mail: turista@defensoria.org.ar

? Tourist Police Station: Takes care of complaints made by tourists victims of robbery, crimes, thefts, people who are lost, and misplaced ones. They may assist in the process before embassies or consulates. There are people who speak English, Italian, French, Portuguese, Ukrainian and Japanese.
Address: Avenida Corrientes 436. Tel: 0800-999-5000 / 4346-5748.
E-mail: turista@policiafederal.gov.ar

? Toll-free assistance to tourists: 0800-999-283.
A simple phone call in a difficult situation, can be made from any public phone. We receive and help with complaints: Commercial abuse cases, robberies, crime, lost people and misunderstandings due to the lack of fulfillment of a hired service. It is toll-free and works every day from 9:00 am to 8:00 pm. Attention in English, Portuguese, Italian and French.


  TOURIST INFORMATION CENTRE   

They offer maps, guides, brochures in various languages and all information necessary for you to enjoy your trip.

? Avenida Santa Fe 883. Tel: 4312-2232/ 5550 // 0800-555-0016
? Ezeiza International Airport. Tel: 4480-0224
? Aeroparque Jorge Newbery. Aerolíneas Argentinas central hall. Palermo. Tel:4771-0104
? Florida and Diagonal Norte. Florida 100. Monday through Friday from 9:00 am to 7:00 pm. Saturdays from 10:00 am to 4:00 pm
? Florida and Plaza San Martín. Monday through Sunday from 10:00 am to 6:00 pm.
? Obelisco. Carlos Pellegrini 217. Tel: 4322-5989. Monday through Friday from 10:30 am to 4:30 pm.
? Puerto Madero. Alicia Moreau de Justo 200. Dock 4. Tel: 4313-0187.
? Recoleta. Quintana 596.
? Retiro. Av. Antártida Argentina. Bus Terminal, local 83. Tel: 4311-0528.
? San Telmo. Defensa 1250.


  USEFUL TELEPHONE NUMBERS  

? Airports: 5480-6111
? Police: 911
? Fire Fighters: 100 // 4383-2222
? Municipality: 106 (safety in Puerto Madero and Cruise Terminal)
? Civil Defense: 103
? Ambulances: 107
? Time: 113
? Information Phone: 110
? International Operations: 000
? National Operator: 19

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